Watches Returned in Better Shape Than Expected

Brought in my father's Seiko 5 that had been sitting in a drawer for about eight years. I honestly expected to be told it was beyond economical repair. Instead I received a written estimate and a clear explanation of what was wrong. The overhaul took around four weeks and it now runs to within about five seconds a day. I am genuinely pleased with the result and with how straightforwardly the whole thing was handled.

May 2026 — Movement Overhaul

I was travelling through Chiang Mai when my everyday watch stopped. Found Mainspring through a recommendation from a guest house owner. They changed the battery, checked the seals and gave me a short note on the condition — all done in two days. More than I expected from a walk-in. The watch has been running without problems since.

May 2026 — Battery & Seal Refresh

Took in a vintage French watch I had inherited from my grandmother. The vintage revival service took about ten weeks in total, partly because some parts needed to be sourced from abroad — which they were upfront about from the start. The documentation they prepared is genuinely impressive: photographs of the movement at several stages and a written summary of everything done. The watch now keeps reasonable time for its age. My only small note is that communication during the sourcing wait could have been a little more frequent, but the final result speaks for itself.

April 2026 — Vintage Revival & Documentation

I have used Mainspring twice now during visits to Chiang Mai. The first time for a straightforward mechanical service on a dress watch, and this year for a battery refresh on a daily quartz. Both times the price matched exactly what was quoted, the timeline was accurate and the watch came back clean with a service note. That consistency is exactly what I look for.

May 2026 — Battery & Seal Refresh

My husband's grandfather left a Thai-market Omega from the 1960s to our family. I knew it needed work but was not sure how much. Mainspring examined it, told me honestly that the movement needed a full overhaul and some parts were worn, and gave me a written plan before any work started. They also did not try to re-polish the case, which I had specifically asked them not to. The watch now runs well and the documentation they prepared has real sentimental value to us.

April 2026 — Vintage Revival & Documentation

Brought in a mid-1980s mechanical piece for a full service. The assessment process was thorough and the written estimate was reassuringly detailed. Service itself took about five weeks. The watch came back running noticeably better — significantly quieter and more consistent than before. I would have given five stars but the turnaround was slightly longer than the initial estimate, though I was kept informed when it became clear that would be the case.

May 2026 — Movement Overhaul